Privacy Policy and Terms of Service
Privacy Policy
Privacy Policy (Pane Pros Window Cleaning)
Effective Date: 01/02/2026
Pane Pros Window Cleaning values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Contact information (name, email address, phone number)
Service details you submit (address, service request, notes)
Technical data (IP address, browser type, device type, pages visited)
How We Use Your Information
To provide estimates and deliver services you request
To schedule, confirm, and manage appointments
To communicate with you about service updates (email, phone, or SMS if you opted in)
For customer support and internal record keeping
Text Messaging (SMS)
If you opt in to receive text messages, we may send service-related messages such as appointment confirmations, reminders, arrival notifications, and job updates. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP.
Sharing of Information
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information only with service providers that help us operate our business (for example: website hosting, scheduling, CRM, and communications tools) and only as necessary to provide services to you.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to analyze website traffic, improve user experience, and understand how visitors interact with our website. You may disable cookies through your browser settings, but some features of the site may not function properly.
Data Security
We use reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +1 480-800-0195
Terms of service
Terms of Service (Pane Pros Window Cleaning)
Effective Date: 01/02/2026
By using our website or services, you agree to these Terms of Service.
1. Services
Pane Pros provides window cleaning and related services. Service details, pricing, and scope are confirmed before work begins.
2. Scheduling & Access
Appointments may require access to your property. If you are not available, please provide access instructions in advance.
3. Estimates & Payments
Prices may be provided as estimates and may change if the scope changes. Payment is due upon completion unless otherwise agreed in writing.
4. Cancellations & Rescheduling
Please provide at least 24 hours notice to cancel or reschedule. Late cancellations may be subject to a fee.
5. Limitation of Liability
Pane Pros is not responsible for pre-existing damage, normal wear and tear, or issues outside the scope of our services. Our liability is limited to the amount paid for the service performed.
6. SMS Text Messaging Terms
If you opt in to receive text messages from Pane Pros, you agree to the following:
Carriers are not liable for delayed or undelivered messages.
Program Messages: service notifications such as appointment confirmations, reminders, arrival updates, and job updates
Message Frequency: varies based on your service activity
Rates: message and data rates may apply
Opt Out: reply STOP to unsubscribe at any time
Help: reply HELP for assistance
Consent: consent to receive SMS is not a condition of purchase
7. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services means you accept the updated Terms.
You must be at least 18 years old to use our services or opt in to receive SMS messages.
Contact
Email: [email protected]
Phone: +1 480-800-0195